Family Case Manager - Part-time (20hrs a week) OR Full-time MONTREAL

The principal role of the Family Case Manager is to serve as a trusted support resource for our client families and to implement various support programs and services in accordance with Chai Lifeline’s mission. The Family Case Manager assumes a lead role in all planning, preparation, coordination, implementation and evaluation of said services. The case manager will work very closely and in coordination with all members of the Chai Lifeline team, and be self-motivated to facilitate local programming on their own. The ability to work flexible days, and occasional evening and weekend hours is a necessity. A vital element of the case manager’s role is to establish strong connections with families and maintain that relationship over time while anticipating their needs. If you are looking for a fulfilling career in an amazing organization and working with supportive colleagues, then this is the job for you! Don’t hesitate to inquire and to apply

 

For over 18 years, Chai Lifeline Canada has been providing services and programs to children and families who are living with chronic or life-threatening pediatric illness. At Chai Lifeline Canada you will be part of a team that is dedicated to living our core values, leading with integrity and mutual respect for one-another. We provide care beyond our roles with empathy, dedication and humility.

Responsibilities:

  • Implementing Chai Lifeline Canada’s various localized programs including but not limited to hospital visits, home visits, guidance and counseling clients, attending family events.

  •  Be available to meet with and speak to families on a flexible and as needed basis.

  • Help bring joy, warmth, cheer and support to the children and families.

  • Make weekly hospital visits to visit our families in the hospital and provide a variety of services to them.

  • Maintaining regular contact with the families on your caseload while covering for other case managers when they are away.

  •  The generating of reports which summarize, evaluate and elaborate on all pertinent details related to the weekly services provided. Logging all client interactions.

  • Involvement in monthly events, support groups, and volunteer debriefing.

  •  Liaising with outside resources on behalf of families at Chai Lifeline in order to meet their needs.

  • Should be available on occasion as needed, for some evening and weekend work.

  •  Ensuring a level of excellence and quality of services and development of policies and procedures.

What you need to succeed:

  • Outgoing and charismatic nature and is driven to help others.
  • Excellent interpersonal, communication and organizational skills.
  • Ability to work with culturally and religiously diverse clients and families.
  • Has a good understanding of Jewish observance.
  • Ability to take initiative and work independently and within a team.
  • Can multi- task, time mange well and work efficiently under pressure.
  • Has computer proficiency in word processing, spreadsheets, email and other communications.
  • Possess good knowledge and appreciation of Chai Lifeline programs and services (direct experience would be an asset).
  • Is comfortable being in hospitals and interacting with children and parents who have serious medical illness.
  • Has the ability to maintain confidentiality and privacy of clients and their families.
  • Experience with grief and bereavement would be an asset.
  • Minimum of two years of experience in related field.
  • Capable to travel within Montreal multiple times a week for client visit (access to a vehicle and a driver’s license is an asset).

Why Work for Chai?

● Generous vacation including all Jewish holidays

● Great culture – we’re always here to help each other out!

● Continuous education allowance

Interested applicants should email their resume to [email protected] Please note, only applicants selected for an interview will be contacted.

Chai Lifeline Canada is committed to inclusive and accessible recruitment practices to applicants with accessibility needs in accordance with government regulations. Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. To learn more about Chai Lifeline Canada please visit our website www.chailifelinecanada.org

36 HOURS.

$500,000

2X MATCH!