Heidi and Matthew connected with Chai Lifeline Canada when they received Matthew’s diagnosis of brain cancer. They started their relationship with us while Matthew was fighting a hard battle and we were able to help relieve some of their anxiety. Sadly, Matthew passed and Heidi needed support more than ever. Heidi reflected on her Case Manager and the role she played in helping Heidi through some of her lowest moments:

Rifky was on call for me 24/7 for anything and everything I needed. After Matthew passed away, just knowing she was there helped ease my anxiety. I would call her for advice about everything from school decisions to therapy recommendations. She would listen without judgment and offered me her professional and personal advice. She helped fill the void of a second ear that I was missing. She empowered me to believe that I was making the right decisions for my family and made me feel “normal.”